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Event Management

ITIL® Intermediate OSA Certification Training

ITIL® Intermediate OSA Certification Training This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management. Course Overview The ITIL Intermediate OSA […]
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