No matter what your business makes or sells, providing a pleasant customer service experience is one of the most important parts of keeping clients around. And that means that your customer service reps need to be properly trained to handle even the most difficult situations. This collection of courses covers topics such as using the right […]
Many people spend more waking hours at work every day than they do anywhere else. And the number of people making the transition to working remotely is on the rise. Whether you go into work every day or work from home, following certain best practices will optimize your work experience and lower your risk of […]
