Course Syllabus

Module 1: Understanding Voice Architecture

1. Course Introduction
2. Introduction To Architecture And Server Roles – Part 1
3. Introduction To Architecture And Server Roles – Part 2
4. Introduction To Architecture And Server Roles – Part 3
5. Introduction To Architecture And Server Roles – Part 4
6. Introduction To Architecture And Server Roles – Part 5

Module 2: Configuring Key Enterprise Voice Functionality

1. Introduction To Lync Voice Routing
2. Configure Enterprise Voice – Part 1
3. Configure Enterprise Voice – Part 2
4. Configure Enterprise Voice – Part 3
5. Define Voice Policies – Part 1
6. Define Voice Policies – Part 2

Module 3: Designing Exchange Server 2013 Unified Messaging Intergration with Lync Server 2013

1. Introduction To Exchange 2013 Unified Messaging – Part 1
2. Introduction To Exchange 2013 Unified Messaging – Part 2
3. Configure Exchange UM To Work With Lync 2013 – Part 1
4. Configure Exchange UM To Work With Lync 2013 – Part 2
5. Configure Exchange UM To Work With Lync 2013 – Part 3
6. Configure Exchange UM To Work With Lync 2013 – Part 4
7. Configuring Exchange And Lync Feature Integration – Part 1
8. Configuring Exchange And Lync Feature Integration – Part 2
9. Configuring Exchange And Lync Feature Integration – Part 3
10. Configuring Exchange And Lync Feature Integration – Part 4
11. Configuring Exchange And Lync Feature Integration – Part 5

Module 4: Understanding Voice Applications

1. Introduction To Response Group Services – Part 1
2. Introduction To Response Group Services – Part 2
3. Introduction To Response Group Services – Part 3
4. Introduction To Response Group Services – Part 4

Module 5: Configuring and Deploying Emergency Calling

1. Introduction To Location Information Server – Part 1
2. Introduction To Location Information Server – Part 2
3. Introduction To Set Up And Call Flow – Part 1
4. Introduction To Set Up And Call Flow – Part 2
5. E911 User Experience

Module 6: Integrating the PSTN

1. Connect To The PSTN – Part 1
2. Connect To The PSTN – Part 2
3. Connect To The PSTN – Part 3
4. Connect To The Existing PBX
5. Intro To M-N Interworking Routing
6. Introduction To Call Routing Reliability

Module 7: Understanding Lync Server 2013 and Networking

1. Plan For Media Requirements – Part 1
2. Plan For Media Requirements – Part 2
3. Plan For Call Admission Control – Part 1
4. Plan For Call Admission Control – Part 2
5. Introduction To Media Bypass

Module 8: Understanding Phones and Devices

1. Introduction To Phones And Devices Deploy Device – Part 1
2. Introduction To Phones And Devices Deploy Device – Part 2
3. Introduction To Phones And Devices Deploy Device – Part 3
4. Lync Server 2013 Phones Management – Part 1
5. Lync Server 2013 Phones Management – Part 2

Module 9: Configuring And Migrating Lync Online

1. Introduction To Office 365 Architecture
2. Deploy Lync Online
3. Introduction To Lyncy brid Scenerios

Module 10: Monitoring

1. Introduction To Voice Quality Concepts
2. Explore Lync Monitoring Server Components
3. Explore Lync Monitoring Server Reports

Module 11: Understanding Lync Server2013 Voice Resiliency

1. Introduction To Voice Resilience
2. Introduction Lync Pool Resilience
3. Introduction Branch Office Resilience
4. Course Outro

This course focusses on the design, planning, deployment and maintenance of unified communications within their organization. It will also teach students about the deployment of Lync Server 2013 solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability.

Technological improvements and advances in educational design mean that studying online is no longer just a low cost alternative to traditional training methods. In many respects our online courses offer training which is superior to the majority of available “classroom” options.