This ITIL certification introduces learners to ITIL 4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification course will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
This ITIL foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.
This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
To take the ITIL 4 Foundation Certification exam, no prerequisite is required.
ITIL® 4 Foundation
Lesson 01 – Course Introduction08:02
Lesson 02 – Key Concepts of Service Management18:01
Lesson 03 – Four Dimensions of Service Management22:27
Lesson 04 – The ITIL Service Value System30:08
Lesson 05 – The Service Value Chain12:39
Lesson 06 – ITIL Management Practices52:03
You Will Get Certification After Completetion This Course.