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Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco

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Certificate

Dedicated Tutors

84 Videos
14.25 Hours
57 Test Questions

Course Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. Large organizations such as governments, large companies, and colleges typically employ it. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Note: Cisco retired certification for this exam.It continues to serve as a valuable resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.

Key features of Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco

  • Comprehensive Coverage of CUCM: Focuses on the installation, configuration, and management of Cisco Unified Communications Manager (CUCM), a core component of Cisco’s voice solutions.
  • IP Telephony Management: Includes in-depth training on managing Cisco IP phones, configuring voice services, and deploying IP telephony systems effectively.
  • Voice Mail and Messaging Integration: Covers the configuration and integration of voice mail systems and messaging solutions, enhancing communication capabilities within an organization.
  • Call Control Features: Emphasizes the configuration of call control features such as call forwarding, call routing, and call handling to optimize voice communication.
  • Quality of Service (QoS): Addresses QoS principles and configuration to ensure optimal voice traffic performance and minimize latency and packet loss.
  • Security Measures: Includes security protocols and practices to protect voice communication systems from unauthorized access and threats.
  • Troubleshooting Skills: Develops troubleshooting skills to diagnose and resolve issues related to Cisco voice solutions, ensuring reliable and efficient communication.
  • Real-World Application: Emphasizes practical, hands-on experience, preparing candidates to apply their knowledge in real-world scenarios effectively.
  • Career Advancement: Ideal for roles such as voice engineer, network administrator, and IT support specialist, and serves as a foundation for further certifications in unified communications.
  • Global Recognition: Cisco certifications are recognized globally, making the CCNA Voice a respected credential that enhances career opportunities in the field of IP telephony and unified communications.


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Step-by-Step Courses List

Chapter One:

Module 1: Introduction

  1. Intro Part 1
  2. Intro Part 2
  3. Intro Part 3
  4. Intro Part 4
  5. Intro Part 5
  6. Intro Part 6
  7. Intro Part 7
Chapter Two:

Module 2: Telephony

  1. Telephony Part 1
  2. Telephony Part 2
  3. Telephony Part 3
  4. Telephony Part 4
Chapter Three:

Module 3: Basic Call Routing

  1. Basic Call Routing Part 1
  2. Basic Call Routing Part 2
  3. Basic Call Routing Part 3
Chapter Four:

Module 4: VOIP Call Routing

  1. VOIP Call Routing Part 1
  2. VOIP Call Routing Part2
  3. VOIP Call Routing Part 3
  4. VOIP Call Routing Part 4
  5. VOIP Call Routing Part 5
Chapter Five:

Module 5: CUCME Call Routing Basics

  1. CUCME Call Routing Basics Part 1
  2. CUCME Call Routing Basics Part 2
  3. CUCME Call Routing Basics Part 3
  4. CUCME Call Routing Basics Part 4
  5. CUCME Call Routing Basics Part 5
  6. CUCME Call Routing Basics Part 6
  7. CUCME Call Routing Basics Part 7
  8. CUCME Call Routing Basics Part 8
  9. CUCME Call Routing Basics Part 9
  10. CUCME Call Routing Basics Part 10
  11. CUCME Call Routing Basics Part 11
Chapter Six:

Module 6: Preparing Network For Voice

  1. Preparing Network For Voice Part 1
  2. Preparing Network For Voice Part 2
  3. Preparing Network For Voice Part 3
  4. Preparing Network For Voice Part 4
  5. Preparing Network For Voice Part 5
  6. Preparing Network For Voice Part 6
Chapter Seven:

Module 7: IP Phone Behavior

  1. IP Phone Behavior
Chapter Eight:

Module 8: CUCME Administration Basics

  1. CUCME Administration Basics Part 1
  2. CUCME Administration Basics Part 2
  3. CUCME Administration Basics Part 3
  4. CUCME Administration Basics Part 4
Chapter Nine:

Module 9: CUCME StandUp

  1. CUCME Stand Up Part 1
  2. CUCME Stand Up Part 2
  3. CUCME Stand Up Part 3
  4. CUCME Stand Up Part 4
  5. CUCME Stand Up Part 5
Chapter Ten:

Module 10: CUCME StandUp Part 2

  1. CUCME Stand Up2 Part 1
  2. CUCME Stand Up2 Part 2
Chapter Eleven:

Module 11: CUCME StandUp CUCME

  1. CUCME Stand Up CUCME Part 1
  2. CUCME Stand Up CUCME Part 2
  3. CUCME Stand Up CUCME Part 3
Chapter Twelve:

Module 12: End Users and End User Interfaces

  1. End Users And End User Interfaces Part 1
  2. End Users And End User Interfaces Part 2
  3. End Users And End User Interfaces Part 3
Chapter Thirteen:

Module 13: Endpoint Implementation

  1. Endpoint Implementation Part 1
  2. Endpoint Implementation Part 2
  3. Endpoint Implementation Part 3
  4. Endpoint Implementation Part 4
Chapter Fourteen:

Module 14: Call Coverage

  1. Call Coverage Part 1
  2. Call Coverage Part 2
  3. Call Coverage Part 3
  4. Call Coverage Part 4
  5. Call Coverage Part 5
  6. Call Coverage Part 6
  7. Call Coverage Part 7
  8. Call Coverage Part 8
  9. Call Coverage Part 9
Chapter Fifteen:

Module 15: Calling Restrictions and Routing

  1. Calling Restrictions And Routing Part 1
  2. Calling Restrictions And Routing Part 2
  3. Calling Restrictions And Routing Part 3
  4. Calling Restrictions And Routing Part 4
  5. Calling Restrictions And Routing Part 5
  6. Calling Restrictions And Routing Part 6
Chapter Sixteen:

Module 16: CUCME Advance Call Coverage

  1. CUCME Advance Call Coverage Part 1
  2. CUCME Advance Call Coverage Part 2
Chapter Seventeen:

Module 17: Implementing Unity Connection

  1. Implementing Unity Connection Part 1
  2. Implementing Unity Connection Part 2
  3. Implementing Unity Connection Part 3
  4. Implementing Unity Connection Part 4
  5. Implementing Unity Connection Part 5
  6. Implementing Unity Connection Part 6
  7. Implementing Unity Connection Part 7
  8. Implementing Unity Connection Part 8
  9. Outro

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You Will Get Certification After Completion of This Course.

Frequently Asked Questions

Instructional methods, course requirements, and learning technologies can vary significantly from one online program to the next, but the vast bulk of them use a learning management system (LMS) to deliver lectures and materials, monitor student progress, assess comprehension, and accept student work. LMS providers design these platforms to accommodate a multitude of instructor needs and preferences.

Online education may seem relatively new, but years of research suggests it can be just as effective as traditional coursework, and often more so. According to a U.S. Department of Education analysis of more than 1,000 learning studies, online students tend to outperform classroom-based students across most disciplines and demographics. Another major review published the same year found that online students had the advantage 70 percent of the time, a gap authors projected would only widen as programs and technologies evolve.

All new learning innovations are met with some degree of scrutiny, but skepticism subsides as methods become more mainstream. Such is the case for online learning. Studies indicate employers who are familiar with online degrees tend to view them more favorably, and more employers are acquainted with them than ever before. The majority of colleges now offer online degrees, including most public, not-for-profit, and Ivy League universities. Online learning is also increasingly prevalent in the workplace as more companies invest in web-based employee training and development programs.

The concern that online students cheat more than traditional students is perhaps misplaced. When researchers at Marshall University conducted a study to measure the prevalence of cheating in online and classroom-based courses, they concluded, “Somewhat surprisingly, the results showed higher rates of academic dishonesty in live courses.” The authors suggest the social familiarity of students in a classroom setting may lessen their sense of moral obligation.

Choosing the right course takes time and careful research no matter how one intends to study. Learning styles, goals, and programs always vary, but students considering online courses must consider technical skills, ability to self-motivate, and other factors specific to the medium. Online course demos and trials can also be helpful.
Our platform is typically designed to be as user-friendly as possible: intuitive controls, clear instructions, and tutorials guide students through new tasks. However, students still need basic computer skills to access and navigate these programs. These skills include: using a keyboard and a mouse; running computer programs; using the Internet; sending and receiving email; using word processing programs; and using forums and other collaborative tools. Most online programs publish such requirements on their websites. If not, an admissions adviser can help.

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Step 3

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Step 4

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Step 5

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Step 6

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Reviews

Deepak Yadav
★ ★ ★ ★ ★
A great preparation for the Cisco certification exams with practical examples.
Amit Verma
★ ★ ★ ★ ★
Helped me strengthen my troubleshooting and configuration skills.
Rohit Sinha
★ ★ ★ ★ ★
A great preparation for the Cisco certification exams with practical examples.
Rahul Sharma
★ ★ ★ ★ ★
The course provided a solid foundation in networking and routing concepts.
Amit Verma
★ ★ ★ ★ ★
A great preparation for the Cisco certification exams with practical examples.
Meera Iyer
★ ★ ★ ★ ★
The course covered real-world scenarios that were very helpful for my job.
Tanya Kapoor
★ ★ ★ ★ ★
A great preparation for the Cisco certification exams with practical examples.

Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. Large organizations such as governments, large companies, and colleges typically employ it. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Note: Cisco retired certification for this exam.It continues to serve as a valuable resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.

Key features of Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco

  • Comprehensive Coverage of CUCM: Focuses on the installation, configuration, and management of Cisco Unified Communications Manager (CUCM), a core component of Cisco’s voice solutions.
  • IP Telephony Management: Includes in-depth training on managing Cisco IP phones, configuring voice services, and deploying IP telephony systems effectively.
  • Voice Mail and Messaging Integration: Covers the configuration and integration of voice mail systems and messaging solutions, enhancing communication capabilities within an organization.
  • Call Control Features: Emphasizes the configuration of call control features such as call forwarding, call routing, and call handling to optimize voice communication.
  • Quality of Service (QoS): Addresses QoS principles and configuration to ensure optimal voice traffic performance and minimize latency and packet loss.
  • Security Measures: Includes security protocols and practices to protect voice communication systems from unauthorized access and threats.
  • Troubleshooting Skills: Develops troubleshooting skills to diagnose and resolve issues related to Cisco voice solutions, ensuring reliable and efficient communication.
  • Real-World Application: Emphasizes practical, hands-on experience, preparing candidates to apply their knowledge in real-world scenarios effectively.
  • Career Advancement: Ideal for roles such as voice engineer, network administrator, and IT support specialist, and serves as a foundation for further certifications in unified communications.
  • Global Recognition: Cisco certifications are recognized globally, making the CCNA Voice a respected credential that enhances career opportunities in the field of IP telephony and unified communications.


Talk to a Career Coach!


Train & Earn with Guaranteed Career Coaching Success!

5 reviews for Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco

  1. Deepak Yadav –

    A great preparation for the Cisco certification exams with practical examples.

  2. Amit Verma –

    Helped me strengthen my troubleshooting and configuration skills.

  3. Rohit Sinha –

    A great preparation for the Cisco certification exams with practical examples.

  4. Rahul Sharma –

    The course provided a solid foundation in networking and routing concepts.

  5. Amit Verma –

    A great preparation for the Cisco certification exams with practical examples.

  6. Meera Iyer –

    The course covered real-world scenarios that were very helpful for my job.

  7. Tanya Kapoor –

    A great preparation for the Cisco certification exams with practical examples.

Add a review

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