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Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

87 Videos
18.36 Hours
245 Test Questions

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Certificate

Dedicated Tutors

Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

Course Highlights

Closed Caption

Certificate

Dedicated Tutors

18.36 Hours
87 Videos

Cisco 210-060 CICD: Implementing Cisco Collaboration Devices

Course Description

18.36 Hours

87 Videos

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover the administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day-to-day administration of a Cisco UC solution and shows candidates step-by-step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

  • Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
  • Provide an overview of interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe telephony features supported in CUCM  and CUCME
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
  • Describe how to maintain a Cisco Collaboration Solution
Course Syllabus

Module 1: Introducing Cisco Collaboration Architecture

  1. Course Introduction
  2. Introducing Cisco Collaboration Architecture Part 1
  3. Introducing Cisco Collaboration Architecture Part 2
  4. Small To Mid-Size Business Part 1
  5. Small To Mid-Size Business Part 2
  6. Small To Mid-Size Business Part 3
  7. Cisco Unified Communications Manager Part 1
  8. Cisco Unified Communications Manager Part 2
  9. Cisco Unified Communications Manager Part 3
  10. Cisco Unified Connection
  11. Lab Introduction

Module 2: Telephony And Call Routing

  1. Telephony 101 Part 1
  2. Telephony 101 Part 2
  3. Telephony 101 Part 3
  4. Telephony 101 Part 4
  5. Telephony 101 Part 5
  6. Telephony 101 Part 6
  7. Call Routing 101 Part 1
  8. Call Routing 101 Part 2
  9. VoIP Call Routing 101
  10. Call Routing With DNS
  11. Deployment Scenarios Part 1
  12. Deployment Scenarios Part 2
  13. Deployment Scenarios Part 3
  14. Gateway Call Routing Basics Part 1
  15. Gateway Call Routing Basics Part 2
  16. Gateway Call Routing Basics Part 3
  17. Gateway Call Routing Basics Part 4
  18. Configuring The Gateway Lab Part 1
  19. Configuring The Gateway Lab Part 2

Module 3: Preparing The Network And Phone Behavior

  1. Preparing The Network For Voices Part 1
  2. Preparing The Network For Voices Part 2
  3. IP Phone Behavior
  4. Configuring The LAN Lab
  5. Standing Up The Platform Lab
  6. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 1
  7. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 2
  8. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 3
  9. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 4
  10. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 5
  11. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 6
  12. Using OVA Templates To Deploy CUCM-CUC-IMP Lab Part 7
  13. Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1
  14. Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2

Module 4: CUCM Administration Interfaces

  1. CUCM Administration Interfaces Part 1
  2. CUCM Administration Interfaces Part 2
  3. CUCM Stand Up
  4. CUCM Stand Up Lab
  5. End User Interfaces
  6. End User Configuration Lab
  7. AD Integration Lab
  8. End Point Implementation Part 1
  9. End Point Implementation Part 2
  10. IMP Integration Lab
  11. CUC Integration Lab Part 1
  12. CUC Integration Lab Part 2
  13. IP Communicator Lab
  14. Profiles And Templates Lab
  15. CUCME Phone Configuration
  16. Configuring CUCME Lab Part 1
  17. Configuring CUCME Lab Part 2
  18. CUCM End-User Portal Lab
  19. Configuring CUCM Phones From Scratch
  20. Configuring Cisco SX20 Codec Part 1
  21. Configuring Cisco SX20 Codec Part 2

Module 5: Call Configuration

  1. Advanced Call Coverage Part 1
  2. Advanced Call Coverage Part 2
  3. Advanced Call Coverage Part 3
  4. Call Coverage Lab Part 1
  5. Call Coverage Lab Part 2
  6. Call Coverage Lab Part 3
  7. Call Coverage Lab Part 4
  8. Call Coverage Lab Part 5
  9. Calling Constrictions And COS Part 1
  10. Calling Constrictions And COS Part 2
  11. Implementing Class Of Control Lab Part 1
  12. Implementing Class Of Control Lab Part 2
  13. Connecting To The PSTN Part 1
  14. Configuring Voice Gateway Features Lab Part 1
  15. Configuring Voice Gateway Features Lab Part 2
  16. Configuring Voice Gateway Features Lab Part 3
  17. Connecting To The PSTN Part 2
  18. PSTN Calling And Digit Manipulation Lab Part 1
  19. PSTN Calling And Digit Manipulation Lab Part 2
  20. PSTN Dial Plan Configuration Lab Part 1
  21. PSTN Dial Plan Configuration Lab Part 2
  22. Course Conclusion

Course Highlights

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Frequently Asked Questions

Instructional methods, course requirements, and learning technologies can vary significantly from one online program to the next, but the vast bulk of them use a learning management system (LMS) to deliver lectures and materials, monitor student progress, assess comprehension, and accept student work. LMS providers design these platforms to accommodate a multitude of instructor needs and preferences.

Online education may seem relatively new, but years of research suggests it can be just as effective as traditional coursework, and often more so. According to a U.S. Department of Education analysis of more than 1,000 learning studies, online students tend to outperform classroom-based students across most disciplines and demographics. Another major review published the same year found that online students had the advantage 70 percent of the time, a gap authors projected would only widen as programs and technologies evolve.

All new learning innovations are met with some degree of scrutiny, but skepticism subsides as methods become more mainstream. Such is the case for online learning. Studies indicate employers who are familiar with online degrees tend to view them more favorably, and more employers are acquainted with them than ever before. The majority of colleges now offer online degrees, including most public, not-for-profit, and Ivy League universities. Online learning is also increasingly prevalent in the workplace as more companies invest in web-based employee training and development programs.

The concern that online students cheat more than traditional students is perhaps misplaced. When researchers at Marshall University conducted a study to measure the prevalence of cheating in online and classroom-based courses, they concluded, “Somewhat surprisingly, the results showed higher rates of academic dishonesty in live courses.” The authors suggest the social familiarity of students in a classroom setting may lessen their sense of moral obligation.

Choosing the right course takes time and careful research no matter how one intends to study. Learning styles, goals, and programs always vary, but students considering online courses must consider technical skills, ability to self-motivate, and other factors specific to the medium. Online course demos and trials can also be helpful.
Our platform is typically designed to be as user-friendly as possible: intuitive controls, clear instructions, and tutorials guide students through new tasks. However, students still need basic computer skills to access and navigate these programs. These skills include: using a keyboard and a mouse; running computer programs; using the Internet; sending and receiving email; using word processing programs; and using forums and other collaborative tools. Most online programs publish such requirements on their websites. If not, an admissions adviser can help.

Frequently Asked Questions

Instructional methods, course requirements, and learning technologies can vary significantly from one online program to the next, but the vast bulk of them use a learning management system (LMS) to deliver lectures and materials, monitor student progress, assess comprehension, and accept student work. LMS providers design these platforms to accommodate a multitude of instructor needs and preferences.

Online education may seem relatively new, but years of research suggests it can be just as effective as traditional coursework, and often more so. According to a U.S. Department of Education analysis of more than 1,000 learning studies, online students tend to outperform classroom-based students across most disciplines and demographics. Another major review published the same year found that online students had the advantage 70 percent of the time, a gap authors projected would only widen as programs and technologies evolve.

All new learning innovations are met with some degree of scrutiny, but skepticism subsides as methods become more mainstream. Such is the case for online learning. Studies indicate employers who are familiar with online degrees tend to view them more favorably, and more employers are acquainted with them than ever before. The majority of colleges now offer online degrees, including most public, not-for-profit, and Ivy League universities. Online learning is also increasingly prevalent in the workplace as more companies invest in web-based employee training and development programs.

The concern that online students cheat more than traditional students is perhaps misplaced. When researchers at Marshall University conducted a study to measure the prevalence of cheating in online and classroom-based courses, they concluded, “Somewhat surprisingly, the results showed higher rates of academic dishonesty in live courses.” The authors suggest the social familiarity of students in a classroom setting may lessen their sense of moral obligation.

Choosing the right course takes time and careful research no matter how one intends to study. Learning styles, goals, and programs always vary, but students considering online courses must consider technical skills, ability to self-motivate, and other factors specific to the medium. Online course demos and trials can also be helpful.
Our platform is typically designed to be as user-friendly as possible: intuitive controls, clear instructions, and tutorials guide students through new tasks. However, students still need basic computer skills to access and navigate these programs. These skills include: using a keyboard and a mouse; running computer programs; using the Internet; sending and receiving email; using word processing programs; and using forums and other collaborative tools. Most online programs publish such requirements on their websites. If not, an admissions adviser can help.

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Description

This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover the administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day-to-day administration of a Cisco UC solution and shows candidates step-by-step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.

  • Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
  • Provide an overview of interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe telephony features supported in CUCM  and CUCME
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features
  • Describe how to maintain a Cisco Collaboration Solution

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