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ITIL® Intermediate OSA Certification Training

ITIL® Intermediate OSA Certification Training This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management. Course Overview The ITIL Intermediate OSA […]
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ITIL® Intermediate SO Certification Training

ITIL® Intermediate SO Certification Training This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals. Course Overview Professionals involved in the management of […]
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