The business world is evolving. If you want your organization to not just survive but thrive in these changing times, then your team needs to develop skills that will help them keep up. This collection of interactive video courses is designed to help your teams develop and strengthen valuable business skills including critical thinking, observation, adaptability, […]
If you want your workforce to be made up of employees who do more than just punch in and punch out, then you need to invest in forming a coaching culture. When employees feel heard and encouraged, there is no limit to the success they can achieve at work. To develop a coaching culture, managers and […]
No matter what your business makes or sells, providing a pleasant customer service experience is one of the most important parts of keeping clients around. And that means that your customer service reps need to be properly trained to handle even the most difficult situations. This collection of courses covers topics such as using the right […]
Let’s face it. Most businesses today have competition. Customers are spoiled for choice and can pick and choose based on a number of factors. So, how do you stand out from the crowd and get more eyes (and hearts) on you? The answer is customer service. And this Customer Service Collection is made up of […]
Our daily lives have changed dramatically since our use of technology has increased. Unfortunately, what it means to be “stolen from” has changed as well. Thieves no longer have to pickpocket us, or break into our homes to grab our valuables. By stealing our data, they can access our personal profiles, our credit cards or bank […]
Understanding financial planning and budgeting is a fundamental part of running a successful business — large or small. Without a basic understanding of costs and expenses, revenue and profits, your balance sheet can quickly become out of order and your business unsustainable. In this collection of courses, you’ll learn about the basics of financial management, how money […]
Challenges and differences among team members arise even in the most talented, efficient workplaces. It’s only natural— if you put enough people in a room together, problems will come up. The key to solving these problems is not avoidance, but understanding. This collection contains valuable information not only for those who work in HR, but […]
Leadership may not be the main priority during the early stages of a business, when there are only a handful of people working together. But once your business leaves the garage and grows into a larger organization, quality leadership becomes an important part of ensuring business success. This collection of courses will teach your team […]
There are managers, and then there are leaders. But excellent leaders aren’t created overnight. It takes time to learn and master skills like communication, emotional intelligence, critical thinking, and mentoring. This collection of courses lays out the foundation of building and strengthening these skills. Suited for managers and newly promoted leaders, this collection covers the fundamentals […]
Shakespeare believed that life is a stage, and we are all actors. Taylor Swift argues that “life is just a classroom.” Some times we are learners, other times teachers. This collection of courses covers the essentials of learning so that we can all be more effective teachers. Topics include the psychology of learning, learning styles, […]
You might have the best product or service in the world. But if no one knows it exists, you’ll never make any money out of your million dollar idea. That’s where marketing comes in. Marketing is no longer as simple as putting up a billboard or buying ads in the phone book. Times have changed, […]
What is work if not an endless string of projects? Whether you work alone or with a team, tasks are rarely ever completed in a single step. That means having project management skills is essential if you want to get work done successfully and efficiently. This collection takes you through each phase of managing a […]
