- What Personal Information We Collect
- How We Collect Personal Information
- How We Use Information We Collect
- Marketing Purposes
- Who We Share Information With
- Cross Border Data Transfer
- General Principles for Processing of Personal Information
- Cookies and other Similar Technology
- Third Party Tracking and Online Advertising
- Social Media Features
- Security of Personal Information
- Access to Personal Information
- The Right To Object
- Retention Period
- Additional Provisions
- Your Consent and Changes
- California Privacy Rights
- Compliance with Local Laws
- Sensitive Information
- Updates to This Privacy Statement
- Contact Us
This Privacy Statement is effective as of [January 1, 2020]. If you would like to review a previous version of this Privacy Statement, please contact us at Admin@ittutorpro.com
This Privacy Statement explains how IT Tutor Pro Corporation and the companies, which IT Tutor Pro Corporation owns or controls (“IT Tutor Pro”, “we”, “our” or “us”) are processing (e.g.: collect, use, store, process, disclose and delete) your personal information (as defined in the applicable data protection legislation). To review a list of our offices, . This Privacy Statement applies to personal information that we collect about you.
This Privacy Statement also describes the choices available to you regarding IT Tutor Pro’s use of your personal information, the steps you can take to access your information and to request that we correct or delete your personal information.
This Privacy Statement applies to IT Tutor Pro websites, applications and services that link to this Privacy Statement (collectively, the “Services”).
If you have questions or concerns regarding this Privacy Statement or our handling of your information collected under this Privacy Statement, contact IT Tutor Pro’s Privacy Office at Admin@ittutorpro.com
What Personal Information We Collect
Personal information is information that directly identifies you or information otherwise defined as “personally identifiable” under applicable law. This includes, but is not limited to:
How We Collect Personal Information
Directly From You
- Full Name
- Email address
- Postal address (Including billing and shipping address)
- Telephone number
- Fax number
- Bank information
- Payment card number
- User name and password
- Video recordings (CCTV at our offices and warehouses)
IT Tutor Pro may collect personal information you provide directly to us via websites, mobile applications, email, EDI, and other interactions. For example, IT Tutor Pro may collect personal information when you register with us as a customer, place an order for product or services, participate in promotional activities, apply for a job, use an application installed on a device, post on our Services, or subscribe to notifications.
When you register with IT Tutor Pro, we will collect your registration details in order to process your or your organization’s application and to administer the relevant accounts. We will collect, personal information such as your name, title, company or organization name, contact details (e-mail address, sold to address, shipping address), billing address and payment information (e.g. credit card details).
You will need to choose a user name and password to administer your account and place online orders. We keep a record of purchases or orders placed on your account. We may also (for any visitor to our website) collect information about the domain from which you are visiting, and information regarding what pages you access
Automatically Collected from Your Use of our Services
IT Tutor Pro may automatically collect personal information for business-related purposes, such as providing customer service, managing the Services we provide, complying with legal requirements, payment processing, and for marketing our products and Services.
When you visit our websites, we automatically receive information about which of our websites you are visiting and the browser you are using. This information will be stored anonymously, and we will use it to improve our Services and to make our websites more user-friendly as well as for statistical.
Personal Information Collected from Other Sources
IT Tutor Pro may collect personal information from publicly available sources, including, but not limited to, public internet websites and databases, public or government sources, and news media.
Along with using fully identifiable personal information for business related purposes, we may use anonymized or de-identified personal information for statistical purposes.
We may use your personal information to generate de-identified, statistical, summary, or aggregated information and subsequently use this de-identified information for statistical purposes.
If required, we will obtain authorization from the applicable data protection authorities prior to processing personal information in accordance with applicable law.
We may obtain personal information from third parties including other IT Tutor Pro companies that have obtained or collected information about you and that have the right to provide that personal information to us. For example, we may receive information about you from others within your organization, or from our business partners or affiliates we work with to provide our products and services.
IT Tutor Pro may contract with third parties who provide information to businesses to verify certain information about you or obtain information about you. We may use the personal information received from a third party in accordance with the terms established between IT Tutor Pro and the third party.
We may also obtain your personal data from the CCTV cameras located in the offices and warehouses of the IT Tutor Pro companies. Such video recordings are stored for a maximum of 30 days. The purpose of the video recordings is the protection of our property, prevention and detection of criminal activity and the protection of health and life of our employees/clients.
How We Use Information We Collect
IT Tutor Pro and service providers acting on our behalf may use information about you for the following purposes:
- To provide, maintain, protect and improve our Services, develop new services, and protect the legitimate interests of IT Tutor Pro and our users;
- To perform a contract;
- To comply with a legal obligation to which IT Tutor Pro is subject;
- To facilitate, manage, personalize and improve your online experience;
- To respond to your inquiries and fulfill your requests;
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, enhancing, improving, or modifying our Services, identifying usage trends, and operating and expanding our business activities;
- To send you advertisements and communicate about our products, services, and events we believe may be of interest to you in accordance with applicable law or based on your consent thereto; and
- If IT Tutor Pro transfers ownership or control of any portion of IT Tutor Pro to a third party, whether in the context of an acquisition, merger, reorganization, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), we may transfer your personal information to that third party, provided that the use of your personal information by that third party remains subject to applicable law.
If you are a user from the United States, IT Tutor Pro may use your personal information for direct marketing purposes. You may unsubscribe from marketing emails by following the unsubscribe instructions contained in such emails, or you may contact us at email@example.com if you do not want your personal information to be used for these purposes.
If you are a user from outside of the United States, IT Tutor Pro may contact you, for example by email or by telephone to inform you about our range of products or Services similar to what you ordered from us so far or based on your explicit consent. You reserve the right at any time to refuse to allow your personal information (email address, telephone number) to be used for this purpose (object to processing) or withdraw your consent if applicable and we will emphasize this option every time you are contacted for marketing purposes. If you do not want your personal information to be used for this purpose, please update the preferences options made available to you, if any, or submit your request to us at firstname.lastname@example.org
Who We Share Information With
Our agents, vendors, consultants, marketing service providers, and other service providers including other IT Tutor Pro companies may receive, or be given access to your information, including personal information and usage information, in connection with their work on our behalf.
We may also share information about you as follows:
- As necessary to (a) comply with legal process; (b) to respond to requests from public and government authorities, (c) to enforce our contractual rights; (d) to protect our operations and protect our rights, privacy, safety or property, and /or that of you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain;
- As necessary with other IT Tutor Pro companies for internal business purposes. For example, processing your orders, fulfilling your requests, providing customer service, and improving our products;
- As necessary with our affiliates, business partners and other third parties as needed to fulfill your transaction or request, to satisfy a contractual obligation, to provide our services, or for other operational or business purposes;
- If you agree, with our subsidiaries, affiliates, business partners, and other third parties for their own business purposes, which could include marketing to you, consistent with applicable laws and your preferences or instructions. and
- To a third party in connection with or during negotiations of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
When IT Tutor Pro engages third-party service providers, the disclosure of personal information to such providers is necessary, for example, to provide our Services to you. IT Tutor Pro ensures that such providers protect personal information in a manner consistent with this Privacy Statement and with applicable data protection laws. These service providers may be located in countries other than your country of residence and may be prohibited from using your personal information for any other purpose other than to provide assistance. If the service provider is located in a country other than your country of residence, we warrant that appropriate safeguards are in place to ensure lawful and secure transfer of your personal information.
Cross Border Data Transfer
Transfer of your personal information to third parties may take place including to IT Tutor Pro companies in a territory where the laws do not offer a level of protection for personal information equivalent to the laws applied in your region. In order to ensure an adequate level of data protection at those recipients of personal information, we implement appropriate measures for the transfer in line with applicable law. For example, if personal information is transferred from a member state of the European Economic Area/European Union or Switzerland to another country deemed to not provide an adequate level of protection according to European Commission, we implement appropriate contractual safeguards, such as Model Clauses, with such third parties or apply other appropriate safeguards as approved by the European Commission. Further, if such third parties engage sub-processors in support of our agreement with them, the third party will be required to implement the same standards and safeguards with their sub-contractors.
General Principles for Processing of Personal Information
Personal information will be collected, stored, processed and transmitted in accordance with IT Tutor Pro’s established policies and applicable laws.
The principles of IT Tutor Pro with regard to the processing of personal information are as follows:
- Personal information will be processed fairly and lawfully;
- Personal information will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes;
- Personal information collected by IT Tutor Pro will be adequate, relevant, and not excessive in relation to the purposes for which it is collected;
- Personal information collected by IT Tutor Pro will be accurate and, where necessary, kept as up to date as is reasonably possible; and
- Personal information collected by IT Tutor Pro will be retained as identifiable data for no longer than necessary to serve the purposes for which the personal information was collected.
If IT Tutor Pro engages in the processing of personal information for purposes other than those specified in this Privacy Statement, IT Tutor Pro will provide notice of these changes, the purposes for which the personal information will be used, and the recipients of personal information.
Cookies and Similar Technology
We, and our third-party partners, may automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your user account, and other such information. Depending on your browser or device settings, we may collect your location data, including GPS coordinates or we may approximate your device’s location based on other information, such as an IP address. We also collect information about the way you use our Services, for example, the site from which you came and the site to which you are going when you leave our Services, the pages you visit, the links you click, how frequently you access the Services, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices and other actions you take on the Services. We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners
and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit our Services; (b) provide custom, personalized content and information, including targeted content and advertising; (c) recognize and contact you across multiple devices; (d) provide and monitor the effectiveness of our Services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Services; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our Services.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Services, as some features on our Services may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies, you may not be able to block non-cookie technologies or the changes to your settings may have no effect. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.
Third Party Tracking and Online Advertising
Interest Based Advertising
. We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. We may share, or we may permit third-party online advertising networks, social media companies and other third-party services, to collect, information about your use of our Services over time so that they may play or display ads on our Services, on other devices you may use, and on other websites, apps or Services. These third parties may collect information such as click stream information, browser type, time and date you visited the Services, mobile device identifiers, your use of third-party applications, and/or precise geolocation data and other information. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related Services such as reporting, attribution, analytics and market research.
. Most browsers allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Blocking or deleting cookies may negatively impact your experience using the Services, as some features and services on our Services may not work properly.
. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the DAA’s resources at www.aboutads.info/choices.
Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use. Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.
. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.
Social Media Advertising.
We may display targeted advertising to you through social media platforms, such as Facebook, LinkedIn and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Services while those users are on the social media platform, or to groups of other users who share similar traits, such as commercial interests and demographics. These advertisements are governed by the privacy policies of the social media companies that provide them and you can control your advertising preferences directly on those platforms.
Google Analytics and Advertising
. We use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, login to a user account on our Services, or otherwise engage with us. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics and Demographic and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Doubleclick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On, here: https://tools.google.com/dlpage/gaoptout/
. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
Social Media Features
IT Tutor Pro provides social media features that enable you to share information with your social networks and to interact with IT Tutor Pro on various social media sites. These providers may recognize you and collect information about your visit to our Services, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. We encourage you to review the privacy policies and settings on the social media sites you use to interact to make sure you understand the information that may be collected, used, and shared by those sites. You may disable these features at any time.
Security of Personal Information
We seek to comply with legal requirements and use reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. IT Tutor Pro will notify you in the event we become aware of a security breach involving your personally identifiable information (as defined by the applicable laws) stored by or for us. By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security breach, unless prohibited by applicable law.
Access to Personal Information
In accordance with the applicable data privacy law, you may be entitled to request certain information about the personal data we have stored about you; to request certain access to, correction, deletion, portability or blocking of such data, and to request restriction of processing or to object to the processing; you may also have a right to lodge a complaint with the supervisory authority. For this purpose, or if you have any questions regarding the processing of your personal data, please contact Admin@ittutorpro.com
If you need to update or change your personal information changes, you may log into your account or you may contact us at Admin@ittutorpro.com
IT Tutor Pro reserves the right to decline requests to access or delete personal information if and to the extent disclosure or deletion of the information requested is not required or permitted by applicable law.
To guard against fraudulent requests for access, IT Tutor Pro reserves the right to verify your identity by requiring sufficient information to allow it to confirm the identity of the party making the request before granting access or making corrections.
The Right To Object
According to the Article 21 of the General Data Protection Regulation No. 2016/679 you have, among others, the right to object to the processing of the personal data if we process your personal data on the basis of a legitimate interest, including the processing for the purposes of direct marketing. The objection can be filed at the e-mail address: Admin@ittutorpro.com
. In case that you object to the processing for direct marketing purposes, the personal data shall no longer be processed in this scope.
More information about this right can be found particularly in the Article 21 of the General Data Protection Regulation No. 2016/679.
We retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Statement or otherwise upon collection of your personal data, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.
We do not knowingly collect information from children as defined by local law, and do not target our websites to children.
Your Consent and Changes
You have a right to withdraw your consent with processing of your personal data (if given) at any time at the e-mail address: Admin@ittutorpro.com
. Please note that the withdrawal of your consent does not affect the lawfulness of the processing based on your consent given before its withdrawal. The withdrawal of your consent also does not affect the processing of your personal data which is being done by us on another legal basis than your consent (e.g. in particular if the processing is necessary for the performance of a contract, fulfilment of a legal obligation or due to other reasons stated in the valid legal regulation).
IT Tutor Pro may supplement this Privacy Statement with additional information relating to a particular interaction you may have with us.
IT Tutor Pro may from time to time revise this Privacy Statement with effect for the future in its sole discretion to reflect changes in our business practices. If we revise this Privacy Statement, we will notify you by posting the updated version on the applicable website. We will notify you of the change via a reference on the website at least thirty days in advance, unless the change is reasonable and not in your disfavor. Such notice of the change will refer to the fact that changes to this Privacy Statement will become effective unless you object to it within the said thirty- day period.
California Privacy Rights
This section applies to you if you are a resident of the state of California. California law requires us to disclose certain information regarding the categories of personal information we collect. For purposes of this section, “personal information” has the meaning provided by the California Consumer Privacy Act (the “CCPA”) and does not include information that is publicly available, that is deidentified or aggregated such that it is not capable of being associated with us, or that is excluded from the CCPA’s scope, such as personal information covered by certain sector-specific privacy laws, such as the HIPAA, the FCRA, GLBA or the Driver’s Privacy Protection Act of 1994. This section does not apply to personal information we collect when we are acting as a “service provider” to process information in accordance with a contract with our business customers. This section also does not apply to our employees, applicants or other personnel.
Collection and use of personal information.
We collect personal information from and about you for a variety of purposes. For example, we use personal information to fulfill your requests, process your transactions and provide our Services to you; to communicate with you; for marketing and advertising purposes; to monitor, improve, and develop our products and Services; and to protect the security and integrity of our business, comply with legal requirements and obligations; for our business and operational purposes; and as otherwise permitted or required by law.
To learn more about the types of personal information we collect and the purposes for which we collect this information, please refer to the sections of the Privacy Statement titled “What Personal Information We Collect“ and “How We Use Information We Collect.”
In the last 12 months, we have collected the following categories of personal information:
Disclosure of personal information.
|Category of Personal Information Collected
||Categories of Sources
|Identifiers, such as your name, address, phone number, email address, or other similar identifiers.
||· Directly from you
· Our business partners and affiliates
· Third parties you direct to share information with us
· Social networks
|California Customer Records (Cal. Civ. Code § 1798.80(e)), such as contact information and payment information.
||· Directly from you
· Our business partners and affiliates
· Third parties you direct to share information with us
· Social networks
|Commercial Information, such as shopping and purchase history.
||· Directly from you
· Your browser or device
|Internet/Network Information, such as device information, logs and analytics data.
||· Your browser or device
|Geolocation Data, such as precise location information from your device or generated based on IP address.
||· Your browser or device
|Sensory Information, such recordings of phone calls with us, where permitted by law.
||· Directly from you
|Other Personal Information, including information you post on our social media pages or otherwise provide to us.
||· Directly from you
|Inferences, such as predictions about your interests and preferences.
||· Your browser or device
· Information generated or derived from your purchases, online browsing and usage activity
We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales (see Your California Rights and Choices
below). The categories of third parties to whom we sell or disclose your personal information for a business purpose include: (i) other IT Tutor Pro companies; (ii) our service providers, vendors and advisors; (iii) business partners with whom we work to provide our services; (iv) supply chain partners; (iv) ad networks and advertising partners; (v) analytics providers and ; (vi) social networks.
In the previous 12 months, we have disclosed all of the categories of personal information we collect (explained in the chart above) to third parties for a business purpose.
Your California Rights and Choices.
As a California resident, you may be able to request to exercise the following rights:
- The Right to Know any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
- The specific pieces of personal information we have collected about you;
- The categories of personal information we have collected about you;
- The categories of sources of the personal information;
- The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
- The categories of personal information we have sold and the categories of third parties to whom the information was sold; and
- The business or commercial purposes for collecting or selling the personal information.
- The Right to Request Deletionof personal information we have collected from you, subject to certain exceptions.
- The Right to Opt Out of Personal Information Sales to third parties now or in the future.
You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.
California Consumer Rights Requests.
You may submit a request to exercise your California Consumer Rights, including a request to opt out of personal information sales, through one of the mechanisms described below. We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.
To exercise your California Consumer Rights, please submit a request by:
- Emailing Admin@ittutorpro.comwith the subject line “California Rights Request,” or
- Filling out our California Consumer Rights Request Form
To submit a request to opt-out of personal information sales, you can also click the following hyperlink: Do Not Sell My Personal Information
to be added to our suppression list.
We do not sell the personal information of consumers we know to be less than 16 years of age without affirmative consent.
California’s “Shine the Light” Law.
California’s “Shine the Light” law (Civil Code Section §1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes. To opt-out of having your personal information disclosed to third parties for their direct marketing purposes, please use one of the California Consumer Rights request submission methods listed above.
Compliance with Local Laws
This Privacy Statement is meant to guide IT Tutor Pro with respect to personal information collected from or about you. While this Policy applies to personal information generally, the local laws, rules and regulations of jurisdictions that are applicable to IT Tutor Pro (“Local Laws”) may require standards that are stricter than this Privacy Statement, and in such event, IT Tutor Pro will comply with applicable Local Laws. Specific privacy policies may be adopted to address the specific privacy requirements of particular jurisdictions.
Unless we specifically request or invite you to provide sensitive personal information to us as defined by applicable law, we ask that you not send us such information. In cases where we may request or invite you to provide sensitive personal information, we will only process sensitive personal information you provide with your express consent.
IT Tutor Pro uses a self-assessment approach to verify compliance with this Privacy Statement and periodically verify that it is accurate and comprehensive regarding the information intended to be covered.
If you believe that your personal information has been processed or disclosed in violation of this Privacy Statement, raise your concerns by contacting us at Admin@ittutorpro.com
If you have any questions or concerns about this Privacy Statement, the privacy practices of IT Tutor Pro, our collection or use of your personal information, or you wish to access your personal information, please contact us. If we need or are required to contact you concerning any issue or event that involves this Privacy Statement, then we will do so using the email address, telephone number, or physical mailing address we have on file for you.
Updates to This Privacy Statement
We will update this Privacy Statement from time to time. When we make changes to this Privacy Statement, we will change the effective date in the “Introduction” section of this Privacy Statement. If we make material changes to this Privacy Statement, we will notify you by emailing the email address we have on file for you, by prominent posting on this website or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
If you have any questions or requests in connection with this Privacy Statement or other privacy-related matters, please send an email to Admin@ittutorpro.com